Onboarding process is analogous to user manual that comes with any product. Since guidance cannot be imparted in-person to all the users, this task is accomplished with the help of a user onboarding software. By using onboarding process, the developers give all the user support the customers need to derive the best benefits from the application. Here is how onboarding proves to be the first stepping stone towards the app’s success.
- Enables easy task completion: When the user is stuck at some point, or want a quick intro to how to use application, it can result in easy task completion. The task can be sending a file, booking a ticket, sending money or just searching a location in a city. With guided approach, the users can meet the objective of using the app, and feel happy about the same. Easy completion compels user to look up to the app as easy and handy alternative.
- Enhances user engagement: When users feel connected to the app at an individual level, they love to stick to it. Why run pillar to post when the solution is available right at our own hands? Whether it is a job application to submit, or a file to share, onboarding promotes better engagement and helps meet user expectation with the app features.
- Create value added moments: How about telling a customer about the rewards they receive at each step? With user onboarding software offering announcement tools, you can intimate the customer about the value added moments easily. Thus, users are more inclined to use and refer the app to the friends, making it a success in the process.
To sum up, with better engagement, easier introduction to the features and guided use, the developers achieve the aim for which they produce the app. The business owner gets the objectives like mobile-friendliness and immediacy in service, that helps become the first choice in the niche.